hi, Im having a bit of trouble with my phone. I noticed that my back button wasn't working so i decided to restart my phone to see if that would help. It turned off and then went to this GLACIER PVT SHIP S-On page. I tried taking out the battery and the SD card and putting it back in but it wouldn't go away. even when i press the power button it will not turn off. can anyone help me please! I don't know much about phones either so please no complicated suggestions thanks!