swapped my phone..now i cant reinstall documents to go


  1. rphman

    rphman Member

    swapped my original droid 11/6 for a new one with hopes of better battery life...but i cant use my full version of documents to go...how do i reinstall?

    thanks
    Wade

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  2. colnago

    colnago Well-Known Member

    Contact the developer and let them know what happened.
  3. dave412_4

    dave412_4 Well-Known Member

    check your email for your receipt then go to the dataviz website you will need the number from you receipt. I think it might let you download again on there website.

    How do you like it though?
  4. rphman

    rphman Member

    there is no where on phone after i download to put my activation key to unlock the program....



    wade
  5. dave412_4

    dave412_4 Well-Known Member

    go to the website it will ask for order# and email address then it will give a list of products you bought and should have a link to re-download
  6. colnago

    colnago Well-Known Member

    I thought the Docs to Go install was performed by first installing the "read only" partial version, and then purchasing the "unlock key"?
  7. dave412_4

    dave412_4 Well-Known Member

    Yeah I had it but i kinda did the opposite. I purchased the key than once the key installed in made me download the viewer version so technically you have 2 icons one that shows the key and one that doesnt.

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