Switching from BB service plan to G1 plan with FlexPay


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  1. skeptic82

    skeptic82 Active Member This Topic's Starter

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    I've seen that there's a good amount of T-Mobile employees on here. I was hoping someone could solve a problem I'm having.

    I'm a current T-Mo customer/ Blackberry user. I went into the store yesterday to get a G1 and switch my service plan. Everything was going fine until the CSR told me that they couldn't switch my plan from BB to G1 until the end of my service cycle (I'm on FlexPay :/.) I asked if they could just add the G1 service and credit my account for the prorated amount of my BB service, no go. Any way I can get around this? I want a G1 so bad that I can taste it and I really don't want to wait until next month.
     

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  2. dskyers

    dskyers Well-Known Member

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    ima tmobile rep and as far as i know you have to wait till the end becuse everything on flex pay is prepiad that why we cant prorate it like a normal contract coustomer.
     
  3. skeptic82

    skeptic82 Active Member This Topic's Starter

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    That's what I though. Damn my credit! Thanks...
     
  4. dskyers

    dskyers Well-Known Member

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    how much you paying for it on flex_pay?
     
  5. skeptic82

    skeptic82 Active Member This Topic's Starter

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    I'm switching to a family plan. I'll be paying $69.99 for 1000 mns, plus $20 for unlimited text for both lines, plus the 25 for G1 data.
     
  6. dskyers

    dskyers Well-Known Member

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    not bad just make sure its a myfaves familey plan. also how much are they charging you for the phone? and what company did you have before
     
  7. dallas-sunshine

    dallas-sunshine Member

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    It would have been prorated had you not already had a BB plan on your account. Flex customers have to wait for the old data plan to drop off before the new one can be added.

    Hope this helps.
     
  8. skeptic82

    skeptic82 Active Member This Topic's Starter

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    I'm paying $179 for the phone. I actually thought I couldn't get the full discount, but I called cust care and they told me if I added a second line I could get the full discount. Luckily my girl was up for switching to a family plan...

    I've been with T-Mo since December of '07.
     
  9. dskyers

    dskyers Well-Known Member

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    you were blessed with a tmobile chrismas gift buddy.. does not usally give that kind of discoun check and make sure your not getting a contract becuse thats the contract price
     
  10. skeptic82

    skeptic82 Active Member This Topic's Starter

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    I'm definitely staying on FlexPay. I'm stoked that I'm geting that price, I def wouldn't be able to afford it otherwise! I just wish I could get it now, but hell, for that price I can wait...
     
  11. dskyers

    dskyers Well-Known Member

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    thats good congrats on your new phone
     
  12. skeptic82

    skeptic82 Active Member This Topic's Starter

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    Thanks for the info
     

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