Synch problem with Outlook 2007Support

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  1. 275 GTB

    275 GTB New Member This Topic's Starter

    Jun 12, 2010
    Likes Received:
    Having downloaded the very latest software from HTC I have a problem synchronising the information from my Outlook 2007 program.
    See attachment below.

    I have received the following advice from HTC.

    Hi Geoff, Thank you for your email. What I would suggest you to try is to uninstall both HTC Drivers and HTC Sync from the Control Panel (Add/Remove programs). Once this has been removed I would recommend to turn off the internet connection before installing the HTC Sync program again. This is because Windows 7 automatically gets update drivers online instead of from the program, this can lead to problems in installing or using HTC Sync. Best regards, Jozefine M HTC

    Their recommendation did not work.
    Further suggestions (polite!) will be most welcome.

    Thanks, Geoff.

    Attached Files:


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