Syncing my hero


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  1. chfields

    chfields Well-Known Member This Topic's Starter

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    I have looked at other threads and even searched online, but I still can't get this phone to sync. I have Windows 7 64Bit and have downloaded and installed the latest sync as well as drivers and followed all the instructions I could find and it shows up in devices just fine but still just shows me as disconnected on HTCSync and in the sync settings on the phone. This is getting very annoying. Any help would be appreciated.....
     

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  2. jmcnicho

    jmcnicho Member

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    Im having the same problem. Also on Windows 7
     
  3. username182

    username182 Member

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  4. BFHammer

    BFHammer Member

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    uninstall the sync and driver, reboot both the computer and phone, reinstall, make sure you go into settings for the usb debugging checked, and the mount phone in notification. And do not let windows install any drivers for the phone or have the phone connected while installing software
     
  5. chfields

    chfields Well-Known Member This Topic's Starter

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  6. username182

    username182 Member

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    Then you did it wrong.

    I'm also running windows 7 64bit and couldn't sync. I followed those directions, and sync'd first time.

    Don't plug the phone into your pc until the steps in that link have been completed. Once its all installed, reboot your pc. THEN connect your phone.
     
  7. chfields

    chfields Well-Known Member This Topic's Starter

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    When I get the part that says right click and choose install for the .INF file windows says that file can't be installed. I did get the driver copied into the proper folder and devices show "my htc" but it still shows as disconnected in Sync and the phone...........
     
  8. username182

    username182 Member

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    Go to the device properties and select "update driver", then choose to install the driver manually and direct it to the folder containing the drivers which you downloaded.
     
  9. chfields

    chfields Well-Known Member This Topic's Starter

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    Did that...no difference
     
  10. chinkster

    chinkster Well-Known Member

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    everytime i try to uninstall the HTC Driver, i get a error message and it wont let me uninstall it
     
  11. chfields

    chfields Well-Known Member This Topic's Starter

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    I even tried installing on XP with the same results......
     
  12. durandetto

    durandetto Well-Known Member

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