Ok, first post, but I have been reading through some of your issues with the phone and I think I have a slightly different one. I haven't had the email issues, like some of you. My issue is involves Exchange Activesync and contacts. My phone will sync email and calendar no problem. When it comes to contacts, I get a "System out of Memory" error. Two hard re-sets, one new phone and multiple calls to Verizon and HTC have gone nowhere. At this point, I have no contacts on my phone, and that will simply not do. Here's the intersting part, I can create a contact on my phone, and it will appear in my outlook contacts. If I update that contact on the phone, the update does not go through to exchange. In addition, only certain parts of the original contact will show up in outlook. For example, I create a new contact on the phone with name, phone number, email address, business address, company name and title. Everything goes through except the company name and job title. I'm at an end and don't want to revert back to the crackberry. Thoughts?