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[T-Mobile] GS4 freezes often? HELP!

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  1. XxKINGxX40

    XxKINGxX40 Member

    my galaxy s4 freezes completely around twice daily. The screen stays black, and even though i touch the home button or the power button, nothing responds, so I have to hold the power button and turn it off. and then turn it on again. can anyone help? or do i call t mobile and exchange my galaxy s4?

  2. DragonSlayer95

    DragonSlayer95 Resident Air Bender Moderator

    Have you tried doing a factory reset yet to see if that solves the issue?
  3. XxKINGxX40

    XxKINGxX40 Member

    Yes i did. and by the way. I used to LOVE Avatar: The Last Airbender when it was on TV.
  4. Atma

    Atma Well-Known Member

    Are you on rooted stock ROM? Which recovery?
  5. XxKINGxX40

    XxKINGxX40 Member

    Yesterday, i was on stock with root and TWRP on MDL. today, im on MDL non-rooted with stock recovery. I went back to complete stock to see if it fixed the problem. and it didnt. the phone still freezes. It was frozen when i woke up. I pressed the power button, the home button and no response. so, i held the power button and it turned off. then, i turned it on again. I don't know whats going on. i didnt have that problem before.
  6. Atma

    Atma Well-Known Member

    If you're still having the problem on stock I think I would get a warranty replacement.

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