Root Taken phone in for service while rooted?

Discussion in 'Android Devices' started by neudof, Nov 24, 2010.

  1. neudof

    neudof Active Member
    36

    Sep 26, 2010
    36
    3
    36
    Male
    Mayer MN
    I used to take my TP and TP2 in unlocked for service all the time. Has anyone taken their phone in for service while rooted?
     

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  2. akazabam

    akazabam Well-Known Member
    313

    Jun 7, 2010
    4,418
    1,387
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    Near Los Angeles
    You should always unroot before taking your phone in. Whether or not they'll actually check depends on what exactly you need fixed. Personally, I'd rather be safe than sorry. All you need to do is back up everything with titanium backup, or make a nandroid backup (unless you think you won't get the same phone back), then follow these steps:

    [GUIDE] How to Unroot the EVO in 2 STEPS - xda-developers

    If you already knew these steps and were just asking if you should or not, my simple answer would be yes, unroot first. It's easy enough to reroot and restore everything.
     
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