I'm just gonna say how the conversation went: Me: How you doing man? Him: Good, what can I help you with? Me: I was just wondering about getting an uprade 2.......... **he cut me off, and said** Him: The 2.1 upgrade for the Eris should happen around...... **I cut him off and said** Me: No, I already asked you about that last week. I wanna see if I can use my son's upgrade to get the Incredible, and how much would it cost Him: Well, you can, but you should think about getting the Nexus One **I'm thinking he's joking or something** Me: Yeah, ok. But how much would the Incredible cost me if I use his upgrade in May? He mentioned some more about the N1. I, already knowing I've read it's not coming to VZW, didn't wanna make him look stupid. I just said I KNOW which phone I want. But that just makes me think back to all the posts about "I spoke with someone at VZW", and I've made a couple too. I can't believe that I've actually fallen for some of the lines they fed me! And I'm not bashing the reps. Just whoever is over the reps need to really clue some of them in on what's going on.