Telus Mobile Network problems on HTC Desire


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  1. pennyandrusty

    pennyandrusty Member This Topic's Starter

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    Hi, I'm on Telus and have an HTC Desire (in Vancouver)
    Last night, I noticed problems connecting using the mobile network.
    Wifi still works, i can text and receive and send phone calls but nothing for mobile network.
    Tried it at work today and still same problem (so not just a problem with service in my area). Called Telus and they said I should have service in my area and they weren't sure what the problem was.

    Tried removing the battery and rebooting. Tried removing sim card and putting it back in.

    I used to have the Extended Controls app installed on my Desire but it was acting buggy since the last update - not sure if that caused it. I uninstalled the app and looked over the network settings and they seemed fine.

    Anyone have any ideas on what the problem might be or how to solve it?

    Thanks!
     

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  2. TelusMilestone

    TelusMilestone Well-Known Member

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    That does that to my phone as well. Extended controls seems to cause issues between wi-fi and data network option since the latest update. I use the milestone so I'm now going to assume it's an android issue. I just restore the old one with Titanium back up.
     
  3. pennyandrusty

    pennyandrusty Member This Topic's Starter

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    Thanks. Haven't heard back from the Telus people so I just did a factory reset and the data is working again... now I just have to get things back to the way I wanted it before... need to look into getting a backup app.
     
  4. TelusMilestone

    TelusMilestone Well-Known Member

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    Titanium backup is the best I've seen! Totally worth buying or even the free version works well you just can't freeze apps.
     

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