TerutenSupport


  1. seepage

    seepage Well-Known Member

    Never had this before but all of a sudden when i run kies I get a window popping up saying Teruten wishes to make changes to my computer. Anyone know what Teruten is?

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  2. mikedt

    mikedt 你好 Guide

    FYI Teruten is a Korean software company, which specialises in DRM protected media products. Not sure what it's doing with Kies though.
  3. seepage

    seepage Well-Known Member

    Funny happens every time.
  4. seepage

    seepage Well-Known Member

    :confused:I uninsalled kies and did a fresh install but the teruten progamme still needs to connect to
    the net before kies will open. Am I the only one getting this?
  5. Geryatrix

    Geryatrix Well-Known Member

    What make of computer are you using? you may find that this question is being asked by the computer rather than by Kies. With my Toshiba laptop I always get asked if I'm sure a new program can change my computer settings before I allow it to access the internet.
  6. paddyb

    paddyb Active Member

    I've been getting this every since i first installed kies, with all versions.
  7. seepage

    seepage Well-Known Member

    I have a toshiba too but this just started when I downloaded the most recent version of kies
  8. o.maille

    o.maille Member

    I'm having the same issue since 1.53.10103_100 upgrade, possibly due to DRM media support but still very crap, also if you don't allow the changes the flash screen stays up until you kill the process
    i love the galaxy s but don't think i'd buy samsung again build quality, support and updating leave a hell of a lot to be desired

    win7 64bit pro
  9. andy-roid

    andy-roid Well-Known Member

    im having the same toshiba satalite pro ... i wonder if they make kies for samsung
  10. RoyBoy17

    RoyBoy17 New Member

    Hi Folks - Just had my Galaxy S delivered today, installed Kies on a Sony Vaio Windows 7 64 Bit and cannot get past the Teruten wants to modify Hard Disk - just repeats & repeats whether I say Yes or No. Samsung Support is closed in UK. So Phone is unusable - great start to my Samsung experience. Any solutions out there??
  11. andy-roid

    andy-roid Well-Known Member


    i no how you feel just installed it on my new pc windows 7 64 bit when i start kies i get a 20 boxers fsusbservice64 coming up with service initiali failed and i have to keep clicking yes to truten,inc it worked ok on my windows 7 32 bit pc what a pile of crap ​
  12. RoyBoy17

    RoyBoy17 New Member

    Hi Andy-Roid. I have just spent an hour or more talking to Samsung Tech. They siad the issue was still having my Blackberry Ap on PC and did I have any iPhone apps installed. Deleted these as instructed, uninstalled and reinstalled Keis. Did check all Microsoft Updates and level of Windows Media Player as they requested - all up to the latest! But it did not cure the problem - escalated to a Supervisor? who said that I obviously had a problem with my PC and needed to get maintenance!!! I am arranging to return the Phone - Shame nice spec - but without PC Software its just a brick! BYE!
  13. andy-roid

    andy-roid Well-Known Member

    Looks like the drivers installed ok so I will just have to use Odin
  14. Gunkyspax

    Gunkyspax New Member

    just got my galaxy s and i can get kies to run but after a few uninstalls and what not the comp wont even except that the phone is plugged in now the phone does tho also i have tried bluetooth and usb and the only error that pops up is Service Initiali Failed like 20 times then am left with some usless software and a
  15. andy-roid

    andy-roid Well-Known Member

  16. makyn

    makyn New Member

    Hi guys, had the same problem as you. I tried installing the kies software on vista and xp and it works well in both platforms. seems like it doesn't work well with win 7.
  17. andy-roid

    andy-roid Well-Known Member

    finger scrossed the kies 2 will work better when it comes out of beta and we are still getting updates so we get chance to use it
  18. TimCtes

    TimCtes New Member

    Strikes me that the whole Kies thing is bad. What does it give me, except:
    I cant upgrade my phone without it (others manage fine, so I see this as a negative!).
    It installs Teruten (I don't know why, therefore I consider it to be malware).
    It gives me a pretty UI (erm, to do what exactly).
    It lets me rip CDs (why???, this is software for my phone).
    It lets me upload a picture from my PC to Flickr (why?).
    On a Google phone they decide not to integrate with Picasa???
    Remember this is for my phone!
    It lets me tether my phone via a wacky interface.

    Dear SAMSUNG, please please please drop this pile of junk (before it gets any bigger), and give me:
    - Simple Tethering.
    - Mass Storage device functionality.
    - Over The Air upgrades.
    That's about it! (Basically I want Android)
  19. bnf

    bnf New Member

    hi folks! this is my firs post here @ the forum ...
    and i'm happy to tell you all that there is a solution to this problem - downloading kies_win.exe from samsungapps.com (here)
    donno what's the difference between this version and the one from samsung.com, but i don't get any "teruten" messages or anything ... of course you need to uninstall the samsung.com version of kies before!
    (i run win 7 64 on toshiba tecra and samsung galaxy s (froyo ver.) phone)

    hope that helps! (it sure did for me)
  20. andy-roid

    andy-roid Well-Known Member

    Kies 2 is out of beta and a lot better connects faster and no more errors
  21. balats

    balats New Member

    Hi friends!
    I found a solution to the problem, without needing to uninstall Kies. Type "msconfig" in the run space of the screen, and then enter the tab "Startup", find all entries with manufacturer Samsung (I found 2 of them) and deselect them. Then restart and the teruten program installation window does not appear again.
    Manguitini likes this.
  22. swipermusic

    swipermusic Active Member

    Thanks for that it was driving me crazy every time I logged on!
  23. sugarpeople

    sugarpeople New Member

    I'm new here and until yesterday, when I installed Kies, my Win7X64 was operating just fine. Today, it's a mess. Multiplying flashing warnings about Teruten making changes, Kaspersky reporting suspicious objects. Not fun. I tried an uninstall and was told I can't do it as the Kies program is running. I also tried a system restore and cannot do that being told my C: drive has bad sectors. All sounds very ominous to me and I'm really bummed.
  24. snapper.fishes

    snapper.fishes Well-Known Member


    Do a back up of you hdd, NOW. Bad sectors are bad. Really bad.
  25. Rygie

    Rygie New Member

    Teruten message popping every time I restart my laptop. Realising that Ive only used keis once (update) Ive uninstalled it.
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