Text Issues

[Barney81]

If someone sends me a joke with a picture in it, or even just a picture at all, my phone wont let me download it. It did after the first few weeks, but after that, nothing. Is there any way to fix this?

 

[tipharet]

If someone sends me a joke with a picture in it, or even just a picture at all, my phone wont let me download it. It did after the first few weeks, but after that, nothing. Is there any way to fix this?

I think you have the issue sprint has supposely identified and is going to fix with a upcoming mr, some say 2.1 -- makes sense to me.

 

[330D]

Root your phone. it will fix all your probs

 

[swoid]

Known issue - mods, please add this issue to the sticky.

OP, send yourself a pic text and that should push the one you didn't get.

 

[Wiskid]

If someone sends me a joke with a picture in it, or even just a picture at all, my phone wont let me download it. It did after the first few weeks, but after that, nothing. Is there any way to fix this?

You HAVE to be on the 3G network in order to download picture mail. It will not work on 1X or WiFi... This is from my experience, anyway.

 

[330D]

You HAVE to be on the 3G network in order to download picture mail. It will not work on 1X or WiFi... This is from my experience, anyway.

My phone used to have issues. It didn't matter if I was on 3g or 1x or roaming. It either worked or not. Some people have different issues with the picture mail. There is no one fix (besides rooting) that works for everyone. I got sick of waiting for sprint to fix all the issues this phone had, so I rooted it. The only other option seems to be to wait for the update, which Sprint says will fix the problem

 

[V425]

Hard resetting your phone will work temporarily (worked for about a month for me) but in my opinion its not worth re-customizing everything that often. The best workarounds are to to have people email the pics or to go to the sprint picture mail website to view the messages.

 

[Wiskid]

My phone used to have issues. It didn't matter if I was on 3g or 1x or roaming. It either worked or not. Some people have different issues with the picture mail. There is no one fix (besides rooting) that works for everyone. I got sick of waiting for sprint to fix all the issues this phone had, so I rooted it. The only other option seems to be to wait for the update, which Sprint says will fix the problem

Mine works every time when I've got a solid 3G connection. Granted, I don't receive a ton of picture mail... But when I do, I test every time. I turn my 3G off -- get the failed to download message. Then I turn on 3G -- works like a charm. Just giving you my test results... I'm not trying to say that your wrong.

 

[330D]

I know, I agree. Like I said, everyone seems to have different issues and the only SOLID fix seems to be root. I wasn't arguing Just stating what I've found in my searching for a fix. I recieve a TON of mms and was pi$$ed when I paid $300 for a phone that wouldn't do it. My last phone (a Moto Renegade) would do mms and video mail flawlessly. So I know it's not the network or servers that Sprint uses like some people say.

 

[Thefoodman52]

Hey, all you guys have to do to fix your problems is simply root your phones... ours right now is just messed beyond belief. Even rooting ours doesn't fix anything. Kind of sucks, which is why I'm dropping this and getting a Hero.

 

[V425]

Actually I saw a post from someone who was rooted that said they still experience the problem but its just easier to deal with because they use their nandroid backup which was made when it was working. Big difference there is they don't have to re-customize like with hard resetting a nonrooted phone.

 

[330D]

He was prob running a build of the 1.5 rom. The 2.1 builds fix the issue

 

[dominicanyor]

You HAVE to be on the 3G network in order to download picture mail. It will not work on 1X or WiFi... This is from my experience, anyway.

Ok so how do i know if im using the 3g network?

 

[330D]

it will say ev over your service bars

 

[Wiskid]

it will say ev over your service bars

Yep...

 

[Barney81]

Root your phone. it will fix all your probs

Do you know of any links that can show me how to root it?? I'm not to computer savvy, so maybe a "for dummy's" version lol

 

[JB in AZ]

Do you know of any links that can show me how to root it?? I'm not to computer savvy, so maybe a "for dummy's" version lol

Start here http://androidforums.com/all-things-root-sprint-hero/38911-guide-root-rom-faq-tutorial.html