Text notification on lock screen problem?Support

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  1. james_uk

    james_uk Well-Known Member

    Hi, can anyone else confirm if the notification that pops up on the lock screen when you get a text works?

    When i get a text i have tried swiping it, tapping it, about 80% of the time nothing at all happens, then suddenly out the blue if will then go to my texts from it, i'm a bit confused with it.

    can anyone offer any help?


  2. Tomo1971

    Tomo1971 Well-Known Member

    I was confused too....

    The only thing that seems to work for me is to tap the notification box and then the following appears and then swipe as it says


    I've cropped off the name at the top of the text message
  3. james_uk

    james_uk Well-Known Member

    thanks tomo, i will look at it the next text i get, just seems a bit awkward doesn't it.
  4. dandiele

    dandiele Active Member

    I am having the same issue, talked to samsung about it but they seemed a little clueless. mine also pops up the box with the white outline. they told me to swipe it up but that doesn't work. and just like you randomly it just works. but double tapping like samsung told me to do doesn't work cause it brings that box with the white outline to the forefront on the first tap. its very frustrating.

    Have you found a solution to this?
  5. Sierra255

    Sierra255 Well-Known Member

    The only thing I've found that works is what has already been mentioned - tap the text notification, then swipe in the white box that appears (the lower 2/3 of the screen). Then it will take you to that message. It's not nearly as intuitive as it was on my S2.
  6. Lacit1707

    Lacit1707 Well-Known Member

    double tapping the New Text box will bring you to the message.....or, as mentioned, tap the notification box...and swipe below in the box that appears...
  7. radiocaf

    radiocaf Member

    This got me too, what you do is tap the notification, and the white box will appear at the bottom, you then have to swipe in this box (as if you were unlocking this phone). I think it's a good way to do it. If your phone is set to swipe to unlock, at least it stops you getting into your phone by just tapping.

    So yeah, you just tap the notification and then swipe in the white box.
  8. tytlyf

    tytlyf Well-Known Member

    I've found a strange thing with this I think you will all appreciate. I've noticed that you can't tap the notification, but I never knew about the double tap, I'll have to try that (Just tried, double tap doesn't work on notification....VZ here)

    Anyways, I found that once you swipe the notification and then swipe again to go to a different lock screen page, that when you swipe back to the notification you can now just tap it once to open. So that's what the weirdness is. You should be able to just tap it once. You can alternatively just pull down the notification bar and tap the message.
  9. Asphaltcowboy

    Asphaltcowboy Active Member

    Just put the messaging icon somewhere on your lock screen. Then when you get a text and your lock screen appears just swipe on the messaging icon and it will open the messaging app.
  10. tytlyf

    tytlyf Well-Known Member

    But that takes up a slot\icon

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