Texts not sending to ppl on VerizonGeneral


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  1. xViiCoDiin

    xViiCoDiin Member This Topic's Starter

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    So as of yesterday at around 6pm eastern time my texts sent to friends on Verizon havent been recieved. Ive sent countless messages and have gotten no reply. I sat in a room with 2 other ppl 1 on verizon and 1 on VM and only the person with VM recieved my message. Also i cant recieve any messages from anyone on verizon. But I can send a recieve picture messages to them. Ive restarted my phone, turned it to airplane mode, nothing seems to work. Anyone else having problems?
     

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  2. lurkies

    lurkies Member

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    Actually it is an EVO V issue. I waited on hold for over an hour for the escalated tech support.

    I was told they are doing a database upgrade and all the complaints about texting non-virgin mobile phones are coming from EVO V owners. Of course they had me power cycle the phone several times, removing the battery, update profile, etc. none of which worked.

    Hopefully they will get it figured out soon, however, I seriously doubt that.

    EDIT:

    There is a response to multiple complaints on the Virgin Mobile Facebook page regarding the problem:


    [​IMG]
    Virgin Mobile USA Hello Kyle, I do apologize you're having issues with your text messaging. We do have a National outage for text messaging; Text Messaging Unable to send/receive SMS, duplicate messages, delayed messages (Intermittent service). Estimated time of repair is 2/12/13 at 11:02:20 CST. Please let us know if you experience issues after the 12th. We're very sorry. ^Lauren S
     
    nsciucco likes this.

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