1. In regards to recently combined carrier specific root forums, if your device forum was affected, please see this poll/thread!

The black lineSupport


  1. siggy1964

    siggy1964 Well-Known Member

    Have any of you that have that black line flash across the screen been able to get rid of it? It's not a real big deal but it is annoying.

    Thanks

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  2. johnlgalt

    johnlgalt Antidisestablishmentarian VIP Member

    Many people have reported it but I myself have not gotten that line thankfully.
  3. siggy1964

    siggy1964 Well-Known Member

    Well I bit the bullet and did a factory reset. Yes it was a PITA but I have yet to see the black line. If it comes back I'll repost.
  4. johnlgalt

    johnlgalt Antidisestablishmentarian VIP Member

    Wait, a FDR got rid of the black line? Wow. I would have thought that it was a hardware problem, but apparently not....

    This is good to know.
  5. siggy1964

    siggy1964 Well-Known Member

    I must have not been looking at the screen long enough. It's still there. Crap. Guess I'll get in touch with Asus.
  6. johnlgalt

    johnlgalt Antidisestablishmentarian VIP Member

    GLWT - let us know how it goes.
  7. ghostyjack

    ghostyjack Active Member

    Well I performed a factory reset on my Infinity - three actually (one after the other) as another site recommended it to try.

    It didn't work.

    I still get the black line appearing randomly.
  8. johnlgalt

    johnlgalt Antidisestablishmentarian VIP Member

    Yeah, over at XDA they're saying it is OS related.
  9. rscarawa

    rscarawa Well-Known Member

    I see it as well every couple of minutes. Kind of annoying but I live with it.
  10. siggy1964

    siggy1964 Well-Known Member

    Asus sent me an RMA number to send it back for them to look at it. Saturday will be 90 days since I got it from Best Buy. I think I'll take it back to them first and see what they say.
  11. siggy1964

    siggy1964 Well-Known Member

    Well I took my Infinity back to Best Buy and once again they hooked me up. Their wi-fi is terribly slow so I guess the guy just decided to give me a new unit because they were so busy with Christmas returns. I haven't seen the black line on this one so far. The browser is still very laggy but the tablet itself is pretty snappy and smooth.

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