the internet works but i cant make calls ?Support

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  1. fromsoftware

    fromsoftware New Member

    I have sony Ericsson xperia arc
    I have lost my phone and suddenly called my phone provider to block the handset and three days later i have found it under near my desk office so stupid of me so I rang up and asked them to unblock it and they did, somehow the phone connects to internet but won't make calls at all the provide said its something wrong with the handset's os and i have even checked up the website for imei check and they said its unblocked and its working fine,

    is it possible i can completely wipe the data of the phone ? i have tried hard reset so many times diffrent method still will not call it says call end before even connecting and when i open browser google works perfectly

    whats wrong ? and how can i fix it thanks :)

  2. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

  3. fromsoftware

    fromsoftware New Member

    i tried that method it did not work it connects to the internet but does not make calls
  4. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

    Did you try the other steps such as swapping SIM's?
  5. william0216

    william0216 Member

    I suggest you to root your phone. But I am not sure if it works.
  6. fromsoftware

    fromsoftware New Member

    I did the root and still the same :( and i have tried other sims still the same

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