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Help The Note 3 Camera shows Black Screen

MUHAMMADLM

Lurker
Jul 15, 2014
1
0
The Galaxy note 3 (9005, Kitkat 4.4.2) camera doesn't work anymore, only a full black screen visible with none of the options are touchable and the phone freezes while only the home button works. I have tried the following, but didn't help:

  • Removing the battery for few minutes,
  • Deleting cache and data for the stock Camera app
  • Tried deleting the cache partition,
  • Tried turning it on in Safe Mode.

None of the above methods worked, does that mean I should go for the factory reset or any other recommendations?
 

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