The Official Sprint News Thread


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  1. Seddy

    Seddy Well-Known Member This Topic's Starter

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    Since theres always some type of outage/information that our customers may not know, I decided to create this thread just to keep you guys updated on any further outages/news that can impact our customers.

    This will be similar to the Voice Outage Thread, except this thread will include more than outages. If a mod decides, they can merge the outage thread with this one but I do feel that this thread should be stickied at the top as it will be a great resource for Sprint Customers to find out things about whats going on with the company, the network, the towers, the updates, etc.

    With that said, let me start by passing the latest outage news I received prior to clocking into work today....

    As of 7:20am, Sprint is experiencing a temporary outage with the Digital Lounge. Unfortunately the Digital Lounge works in part with Sprint ID, so any phones that require set up of Sprint ID (Samsung Transform, Sanyo Vio) will experience activation problems. If you planned on going to your local Sprint retailer to purchase one of these devices, you might want to wait until the outage is cleared. I'll post a reply once we get the all clear message.

    We also dont know if the outage is affecting all phones, but I just received 2 calls from store reps having issues with activating the devices.
     

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  2. Seddy

    Seddy Well-Known Member This Topic's Starter

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    The Digital lounge/Sprint ID has been cleared (according to the email I received) and we should not be experiencing any more issues...
     
  3. badankles

    badankles Well-Known Member

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    one of my line is experiencing what customer service called "cross talking". they said they are aware and working on a resolution. should be fixed in next day or two.
     

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