Support This is extremely frustrating

Discussion in 'Android Devices' started by hfwplaya08, Aug 5, 2010.

  1. hfwplaya08

    hfwplaya08 Well-Known Member
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    I cannot download anything from the android store. I am connected to the wifi and I synched my account (which i had to manually through settings because it wouldn't automatically do it). This is very very frustrating. Just got the phone today. I love it, but I need some direction.
     

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  2. Misbehavin'

    Misbehavin' Well-Known Member
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    Will it download when you're on 3G/4G as opposed to WiFi? If so, it sounds like a firewall/proxy issue with that WiFi connection. I know I had to make some changes on our corporate firewall to allow Market Downloads when users were connected to the internal WiFi connection.
     
    EarlyMon likes this.
  3. EarlyMon

    EarlyMon The PearlyMon
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    Welcome to the forums, congrats on your new Evo.

    Sometimes, the Market or the network path to it just glitches. It's a heavily demanded site.

    Per Murphy's Law I can promise you this will never happen when you're bored and just surfing the Market - only when you feel it's important.

    Murphy's Law, luck, karma - or The Man?

    No one knows, but there has been one reported and scientifically validated case quite recently of one guy fixing this issue by going to get a sammich and finding the Market working upon his return.

    Don't let it grief you - it'll come together, promise. If you're still having this trouble in an hour or two, check back and we'll noodle out your phone configuration.

    PS - the proxy thing above is also obviously true especially if you're at work.
     
  4. hfwplaya08

    hfwplaya08 Well-Known Member
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    haha, appreciate it guys, but ive had it for a while now. (5 hours) The wifi shouldn't be the problem because it works just fine downloading apps from my itouch. I'll keep trying, but I would really like to know if i skipped a step or something.
     
  5. EarlyMon

    EarlyMon The PearlyMon
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    The Market does need Menu -> Settings -> Accounts & sync -> Background data to be checked, but it _should_ warn you about that.

    Can you send a test message from your GMail? The Market needs to connect to your GMail account to know who you are - if that won't work, the Market won't either.

    If that does work, try the Market again.

    A couple of people have _sworn_ that pulling the battery for two minutes (power off first) and re-starting cures all. Obviously, there's no way to know if that causal or coincidental - but after 5 hours, it's worth a shot.
     
  6. hfwplaya08

    hfwplaya08 Well-Known Member
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    ya, gmail is working fine now. im gonna take out the battery i guess. i will let you know
     
  7. hfwplaya08

    hfwplaya08 Well-Known Member
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    took out the battery, no luck. im gonna try with the 3g network, but this really is annoying me haha.
     
  8. hfwplaya08

    hfwplaya08 Well-Known Member
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    wow, this is beyond annoying. please help troubleshoot somebody. i can't download apps. the one thing i got this phone for haha
     
  9. hfwplaya08

    hfwplaya08 Well-Known Member
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  10. Misbehavin'

    Misbehavin' Well-Known Member
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    Did you try the 3G yet?
     
  11. hfwplaya08

    hfwplaya08 Well-Known Member
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    ya man. not working 3g, 4g, or wifi. now, it does't say "unsuccessful" but it just stays on "starting download"
     
  12. hfwplaya08

    hfwplaya08 Well-Known Member
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    could someone atleast redirect me to somewhere that can help? haha.
     
  13. hfwplaya08

    hfwplaya08 Well-Known Member
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  14. htcevolee

    htcevolee Well-Known Member
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    IT Engineer
    Cali
    TRY THIS

    Launch the Google Talk application. If you are already logged in, press Menu > More > Sign out.
    Relaunch Google Talk and then return to the Android Market.
    In the Market, cancel and then restart download. If all goes according to plan, you should see it work on the second attempt.
     
    EarlyMon likes this.
  15. htcevolee

    htcevolee Well-Known Member
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    IT Engineer
    Cali
    EarlyMon likes this.
  16. hfwplaya08

    hfwplaya08 Well-Known Member
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    i can't sign into google talk. and in regards to your second post: im gonna try to go into recovery first before i factory restore. but google talk wasn't working either.
     
  17. hfwplaya08

    hfwplaya08 Well-Known Member
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    restored it and it worked!!! thank god!!!!! (and thanks to you guys haha)
     
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