Time upgrade my moment...really want an EVO but....Support


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  1. dbonbass

    dbonbass Member This Topic's Starter

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    I'm concerned about the reboot issue I keep reading about. In this forum and over at xda the reboot thread is quite large.

    I dealt with the data lockup on the moment and don't want another phone with a huge flaw. I've tried the EVO and Epic and would really prefer the EVO (Samsungs history of support has me leary, and it looks like the epic is getting the same treatment).

    Is this really a widespread issue?
     

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  2. ScorpDX

    ScorpDX Well-Known Member

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    The only reboot issue I'm aware of is with some custom roms. The stock phone itself is pretty good. There was an issue with the gps part of Maps causing a reboot, but a fix was posted and I think the latest ota update fixed it as well. I've only had mine reboot once in a great while. So little in fact I can't remember the last time it did...
     
  3. gabbott

    gabbott Well-Known Member

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    No reboot issue for me, had mine since launch day. Have run various custom roms and kernels as well.
     
  4. CriticalCritic

    CriticalCritic Well-Known Member

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    Never had a reboot issue.

    @ OP, if you are coming over to the Evo from 'It that shall not be named' you will love it. It's such an incredible difference.
     
  5. BenChase7

    BenChase7 VIP Member VIP Member

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    I have two EVO's in my house... both were purchaced back in July... Neither of them have ever rebooted on their own. I dont think you have anything to worry about.
     
  6. mdizzle99

    mdizzle99 Well-Known Member

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    Convinced yet?
     
  7. Caloy

    Caloy Well-Known Member

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    I have no reboot issues nor heard/read about it from others.
     
  8. dbonbass

    dbonbass Member This Topic's Starter

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  9. akazabam

    akazabam Well-Known Member

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    It's one of those cases where those who have the problem are vocal about it, and the rest (a majority) are usually quiet until someone asks. It makes it sound like it's a huge problem. If you do happen to end up with a phone that reboots on its own, take it right back and get a new one. You're never under any obligation to keep a defective phone.

    EDIT: well, until the warranty is up, at least, but you'd know pretty quickly if there's a problem.
     
  10. JunBringer

    JunBringer Well-Known Member

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    I'm sure you'll be fine. You have the 30 days to be able to return it with no strings attached anyways.
     
  11. IgnatiusTheKing

    IgnatiusTheKing Well-Known Member

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    I've had mine since mid-July and never even knew there was a reboot issue. It happened to me once (just a couple of weeks ago, in fact) but I've never had any problems with it so I'm not worried.

    My phone is not rooted, for what it's worth.
     
  12. ovrrdrive

    ovrrdrive Well-Known Member

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    Got my evo monday and leave wifi on and use gps several times a day and haven't had a reboot. In my research i didn't even hear about it.

    I came from a moment too. It's a pretty substantial upgrade. Just do it.

    There are no strings attached for returning in 30 days, but you do have to pay the $35 return fee if you're upgrading.
     
  13. dbonbass

    dbonbass Member This Topic's Starter

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    Thanks for all the feedback. I'm glad it seems that its an isolated incident. I know when there's a problem those people make the most noise (rightly so). But coming from the moment and samsung and waiting and being told that the next update will fix this, has left me cautious about my next phone. Even though most people don't seem to have the reboot issue it doesn't look like it's an insignificant problem. Like I said earlier I'll more than likely get this phone and really stress test it, maybe ride in a car with google nav and my tracks running, while listening to pandora and playing angry birds. I dont know if I could stress it out any more than that. I'd be really impressed if I could all that.
     
  14. TBon350

    TBon350 Well-Known Member

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    I've had my Evo for a month and a half and came from a Moment. It's a freakin fantastic phone. And...my phone has never rebooted on its own so far.
     
  15. Rigmaster

    Rigmaster Well-Known Member

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    We have two original Evos. No rebooting issue.
     
  16. Drew5150

    Drew5150 Well-Known Member

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    I have had my evo since launch day it has rebooted no more then 6 times. And only once since the froyo update.

    Why does the evo reboot? When your system memory(ram) fills up and your trying to run something that requires more memory your phone may reboot. I believe this is a function of android to clear itself out. And since froyo manages apps soo much better then 2.1 eclair this almost never happens. And is usually because you have some runaway apps and not a phone hardware issue.

    Im sure some have been hardware issue. But not most. When searching this issue only posts after early august should be of your concern. After the froyo update.

    I don't think this issue is as bad as it sounds.
     

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