Had my phone in my hand as I closed car door, phone slipped and went flying, hard to the ground. Screen is Ok. The small rocker on side for volume popped off. It stays in place when I put cover back on. Got a small scratch/ding on top right corner But, it all works fine still. Thank God. ( I don't do insurance,cause I've never had prob. b4 ) Lets hope it's a once in a lifetime boo-boo.