Help touch screen not responding and unable to hard reset

[koibito17]

one morning i woke up and my touch screen is no longer responding. i tried to take out the battery and turn it on but it only goes to the slide lock part but since screen is not responding, i am unable to unlock my phone. keyboard works just fine. i tried to do hard reset but my phone only goes to "safe mode". Please help =(

 

[Jake-SonyXperia]

I suggest performing a software repair using PC Companion.

Download for PC - Sony Smartphones (Global UK English)

I hope this helps.