Support touch screen not working

Discussion in 'Android Devices' started by hihater, Dec 27, 2009.

  1. hihater

    hihater Member
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    Dec 27, 2009
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    Went into test mode to check out the battery. And through my curiosity went into the 'touch-fw update', and now I can't use my phone. I have the touchscreen lock so can't unlock it, otherwise maybe I could use the keyboard or the optical joystick to use the phone. Is there any way to fix this? I might attempt a hard reset, but saw on another forum, that it's unfixable. I bought it at Best Buy and they aren't even open tomorrow, would another Best Buy or Sprint store exchange it if I can't fix it?:thinking:
     

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  2. agent0014

    agent0014 Well-Known Member
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    Nov 6, 2009
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    every best buy I've ever been around has been open on Sunday... are you sure the ones by you aren't open tomorrow? That'd be very weird.
     
  3. Jim W

    Jim W Well-Known Member
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    Dec 6, 2009
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    Heck yeah Best Buy should be open,this is their second busiest time of the xmas season......returns. :p
     
  4. hihater

    hihater Member
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    Dec 27, 2009
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    No because the county it is in, Bergen County in NJ, they close everything. You can only buy food lol. It's some really old law, 'blue law'. I did the hard reset using Odin, and still no touch screen. :mad: I just bought the phone on Xmas Eve. Maybe I can exchange to any Best Buy, I hope so, because then I'd have no phone till Monday. I really like the Moment, probably will get it, or maybe the Tour.
     
  5. Moment

    Moment Well-Known Member
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    Dec 21, 2009
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    They should have your data in their system no matter which Best Buy you're at.. hopefully.
     
  6. dashdancedan

    dashdancedan Member
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    Feb 15, 2010
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    Is there any fix for this? or do I have to take it in to a store?
     

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