touch screen not workingSupport


Last Updated:

  1. hihater

    hihater Member This Topic's Starter

    Joined:
    Dec 27, 2009
    Messages:
    5
    Likes Received:
    0
    Went into test mode to check out the battery. And through my curiosity went into the 'touch-fw update', and now I can't use my phone. I have the touchscreen lock so can't unlock it, otherwise maybe I could use the keyboard or the optical joystick to use the phone. Is there any way to fix this? I might attempt a hard reset, but saw on another forum, that it's unfixable. I bought it at Best Buy and they aren't even open tomorrow, would another Best Buy or Sprint store exchange it if I can't fix it?:confused:
     

    Advertisement
  2. agent0014

    agent0014 Well-Known Member

    Joined:
    Nov 6, 2009
    Messages:
    394
    Likes Received:
    1
    every best buy I've ever been around has been open on Sunday... are you sure the ones by you aren't open tomorrow? That'd be very weird.
     
  3. Jim W

    Jim W Well-Known Member

    Joined:
    Dec 6, 2009
    Messages:
    170
    Likes Received:
    4
    Heck yeah Best Buy should be open,this is their second busiest time of the xmas season......returns. :p
     
  4. hihater

    hihater Member This Topic's Starter

    Joined:
    Dec 27, 2009
    Messages:
    5
    Likes Received:
    0
    No because the county it is in, Bergen County in NJ, they close everything. You can only buy food lol. It's some really old law, 'blue law'. I did the hard reset using Odin, and still no touch screen. :mad: I just bought the phone on Xmas Eve. Maybe I can exchange to any Best Buy, I hope so, because then I'd have no phone till Monday. I really like the Moment, probably will get it, or maybe the Tour.
     
  5. Moment

    Moment Well-Known Member

    Joined:
    Dec 21, 2009
    Messages:
    55
    Likes Received:
    0
    They should have your data in their system no matter which Best Buy you're at.. hopefully.
     
  6. dashdancedan

    dashdancedan Member

    Joined:
    Feb 15, 2010
    Messages:
    6
    Likes Received:
    0
    Is there any fix for this? or do I have to take it in to a store?
     

Share This Page

Loading...