Touchdown vs. Stock 2.1 Exchange sync (bug in 2.1?)Support


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  1. Uker

    Uker Well-Known Member This Topic's Starter

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    Why is this?

    I have never been able to sync past calendar events using the stock 2.1 Exchange (Outlook) sync. I only get past events for the last month. Yes, I have "sync all events" turned on. Any calendar event older than 30 days will not display or sync.

    I spent 1.5 hours with Motorolla tech support today (live chat) trying to solve this to no avail. The tech said the problem is on my company's Exchange server. I said the bug is in Android 2.1. Example: my iPod touch syncs everything with the Exchange server including past events.

    Just now I installed Touchdown on my Droid X. Everything sync'ed - all events, past, present and future. They display nicely in the Touchdown calendar display.

    These past events still will not display in any of the stock calendars.

    Ideas?
     

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  2. ghdtpdna

    ghdtpdna Well-Known Member

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    Yeah I am having some syncing issues with Exchange. This is probably a serious problem for a lot of business users.
     
  3. pirahna

    pirahna Well-Known Member

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  4. matty032

    matty032 Well-Known Member

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    Neither Android, nor Windows Mobile will sync past two weeks in the past.
     
  5. matty032

    matty032 Well-Known Member

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    I'm not sure, but I don't think the notification led is blinking when I get an email from Exchange. Have you guys noticed if yours is working?
     
  6. randallman

    randallman Active Member

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    Touchdown is worth the money.... I *really* need the GAL lookups which are builtin to touchdown. I know there's an app for doing it on the Droid, but that was clunky and not integrated with the e-mail client Also, the contacts and calendar can easily be kept separate from the gmail contacts and calendar so I can keep my personal and business PIM data segregated. Also, you can accept a meeting invite from e-mail rather easily and the full screen widget is great.

    Lastly, you can set different LED colors for notifications for e-mail and meetings from Touchdown than the stock gmail/e-mail apps. I blink blue for mail from touchdown, green for mail from gmail/e-mail apps, and red for meetings :)

    And for activesync orgs with policies, the touchdown client can handle all of them such as remote wipes and whatnot.

    --Randall
     
  7. ekyle

    ekyle Well-Known Member

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    The previous admin at my company didn't have ActiveSync installed on the server so I'm pretty sure that is my problem unfortunately....
     
  8. Uker

    Uker Well-Known Member This Topic's Starter

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    Is this a bug or a design decision? It has to be a bug. No software designer would do something this dumb.

    I always look at past events on my calendar. I store infomation about the past event in the comment field. Example: My boss asks me "when did you have lunch with that client in 2009?" etc. etc.

    You get the point. Past events NEED to be sync'ed and maintained by ANY calendar program.
     
  9. randallman

    randallman Active Member

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    Yeah and enabling activesync is generally a big security question at most companies... data leakage controls, lost phone issues w/ corpporate secrets, etc... plus just having exchange directly on the internet without ips/ids/ftmg etc...
     
  10. chaosman

    chaosman Member

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    2.2 will have better exchange support
     
  11. randallman

    randallman Active Member

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    2.2 on the original droid has no better support that I am aware of; at least not relative to touchdown.... so unless there are some model specific improvements going into the droid x 2.2, touchdown still rocks for business use.
     
  12. doctajay

    doctajay Well-Known Member

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    Just buy Roadsync by Dataviz. It has GAL look up and its only $9.99. I use it for my exchange mail at work and it works great. much better than the buggy stock exchange app
     
  13. arche3

    arche3 Well-Known Member

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    How do you handle duplicate emails and contact from native email and the ones in touch down? Notifications etc... there would be 2 email inboxes then for exchange.
     
  14. Uker

    Uker Well-Known Member This Topic's Starter

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    I just discovered a problem with using Touchdown (duh).

    Touchdown uses its own database to store contacts. If I want to call someone on the phone, the Android contact list is searched, NOT the Touchdown.

    This ties in with the reply above.
     
  15. Uker

    Uker Well-Known Member This Topic's Starter

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    I take back what I just wrote. Touchdown has the ability to sync changes, additions, deletions to the Droid stock contact database whenever a sync is executed.
     
  16. matty032

    matty032 Well-Known Member

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    You can search the GAL via the native email app as well
     

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