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Touchpad lags, not working in horizontal and just slowGeneral

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  1. steve392

    steve392 Well-Known Member

    I've had my spectrum since february and it was doing great, no issues. Then around may i started to notice the phone lagging, taking a while to close out programs, keystrokes in the messenger not showing up then all of a sudden everything I typed shows up at once. Now its gotten to the point where I type and nothing shows up for easily 10 or more seconds and when it does its all jumbled and not in the order i typed. If i hit the back button, nothing, no response for another 10 or more seconds. If i was in the messenger or browser and needed to call 911, im screwed cause it will take forever just to get to the phone option.

    What are my options? I've removed the battery and sim card to reboot and it works for about an hour then goes back to normal.

  2. IMUcarmen

    IMUcarmen Well-Known Member

    I would try a factory reset.

    If you know how to root then I would consider rooting the phone and then installing a custom rom. If you don't want ot install a custom rom then you could always flash a nadroid neph has made which will do a fresh install of the OS and may fix your issue.

    First try a factory reset and if that doesnt fix your issue then you may consider getting a replacement
  3. IMUcarmen

    IMUcarmen Well-Known Member

    If you don't want to lose all your info then I would root and get a backup program like titantium backup and you can backup all your apps and settings so once you are back with a fresh phone it will be easy to restore all your apps and settings.

    Also you should get a call log and sms backup app so you don't lose those either.
  4. MrB206

    MrB206 Well-Known Member

    My first questions would be what CPU speed and governor are being used. It may not be related, but overclocking caused some weird screen lag issues for me, so I went back to underclocking (waste of resources, I know).
  5. badrsj

    badrsj Well-Known Member

    If your phone is not rooted and running stock firmware, simpler measures like restarting the device may help, if that helps but problem recurs (which is entirely expected), you may wanna see what running programs (under settings, applications, manage applications, running applications) you can do without. This will allow the system to run with greater available resources.
  6. steve392

    steve392 Well-Known Member

    How do you do a factory reset and do you lose any saved info?

    No idea what cpu speed or governor are being used. When I got the phone I didn't know it came with droid software, this is all new to me.
  7. MrB206

    MrB206 Well-Known Member

    No worries. If you haven't changed anything, then the CPU speed and governor are not the likely culprits. It's generally when someone overclocks or underclocks with the 'conservative' governor that there are some issues.

    The horizontal/vertical issue is something we all share. I've found if it won't rotate, turning the screen off (power button), waiting a bit, then turning it back on in landscape mode fixes the problem. I don't know if it's a sensor issue or what, but it's sporadic. If that doesn't work reboot and see if the issue resolves itself.

    There's a chance, if you've never been able to get into horizontal, that the sensors are damaged. In that case, take it back to VZ and get it replaced under warranty.
  8. IMUcarmen

    IMUcarmen Well-Known Member

    Don't worry about mrB's post because it doesn't pertain to you. I could tell you why but it's not important for this thread's subject. Just know it's has nothing to do with your problem.

    Yes you will lose all your apps and data and call logs and messages. That is why I told you to root your phone and you can backup everything. I don't think there is an app that will allow you to backup all that info without root. Since it appears you don't know how to root your device you are going to have to do a bit of reading but it's super easy to do so. Actually it's mostly automated.

    as far as how to do a factory reset just go to settings/storage/factory data reset/reset phone

    You don't have to erase your sd card so leave that option alone.

    If you have any questions about root feel free to ask in the appropriate thread.
  9. finndo77

    finndo77 Well-Known Member

    To me it sounds like you just need to go to the nearest Verizon store and get a replacement due to faulty hardware. Don't worry about anything anyone else said, the easiest option will be to get it replaced.

    Just remember not to restart the phone before you go, so you can show them how bad it is, when they ask, tell them it works for about an hour after restarting it or pulling the battery
  10. death2all110

    death2all110 VIP Member VIP Member

    Yeah, definitely sounds like faulty hardware, possibly a bad cpu chip/ram chip
  11. steve392

    steve392 Well-Known Member

    The phone will flip in the horizontal mode, but nothing appears on the screen when you type or its black then flipped back in verticle you see what you typed. I'll stop by the local vzw store tomorrow and see what they say.

    As for loosing any call log or texts, dont bother me. Apps, easily downloaded again. I'll just get all my pics and stuff onto my computer so I have them anyway.
  12. MrB206

    MrB206 Well-Known Member

    Oh, yea that sounds like a hardware issue.

    This actually brings up a good question as to why there are the rotation issues on this phone at all. I've had 3 different Specs and all 3, at some point or another, would not rotate into horizontal without me turning off the screen and turning it back on.
  13. IMUcarmen

    IMUcarmen Well-Known Member

    I've had the rotation issue a few times myself though I haven't had it in a long time. I was always able to fix it by dragging the notification window down and pressing the rotate toggle twice.
  14. MrB206

    MrB206 Well-Known Member

    I never thought about that technique.
  15. hollywoods14

    hollywoods14 Well-Known Member

    i typically run 1.8 w/ conservative gov. Works great for me. I dont recall ever reading anything bad about the conservative governer.
  16. MrB206

    MrB206 Well-Known Member

    If you underclock with conservative, you *may* have a WakeLock lag; I encountered it and I think some others reported the same. If you underclock and use lagfree, there's no issues.
  17. hollywoods14

    hollywoods14 Well-Known Member

    gotcha... i overlock and use conservative, lmao. Kind of counter productive, but really seems to work good.
  18. MrB206

    MrB206 Well-Known Member

    I wouldn't say it's counterproductive, because it just means it takes the CPU longer to get to the overclocked rate.
  19. death2all110

    death2all110 VIP Member VIP Member

    The issue with the rotation isnt the device. rather the gb build we have. ics is smoother

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