Trade in??

Discussion in 'Verizon' started by exige, Dec 5, 2010.

  1. exige

    exige Member
    16

    Jul 16, 2010
    13
    1
    16
    So i traded in my eris to Verizon the beginning of October and still have yet to see the money for it anyone else have issue with the trade in program?

    I have called and checked status and get the same answer that it was received and the gift card processing has been complete about 3 weeks ago when i called i was told i would see it in 1 to 2 weeks.

    Just curious if anyone has had the same issues how it was resolved etc not a huge deal.
     

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  2. AFAngryWarrior

    AFAngryWarrior Well-Known Member
    43

    Nov 10, 2009
    255
    40
    43
    Male
    I.T. Systems and Networking
    Rochester, NY
    It says allow 2 weeks to receive your gift card. If you traded in back in October than you should definitely call them. Here is the number 1-866-870-5446. Did you track your shipment? I know working for them they're huge on customer responsibility when it comes to sending stuff in. If you can't prove it they may give you a hard time.
     
  3. exige

    exige Member
    16

    Jul 16, 2010
    13
    1
    16
    I finally got an email from them explaining that it was an issue on there end and i should see the gift card by the end of December haha. o well thanks!
     

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