Support trouble connecting Samsung Moment to Windows 7

Discussion in 'Android Devices' started by beandip408, May 17, 2010.

  1. beandip408

    beandip408 New Member
    5

    May 17, 2010
    2
    0
    5
    okay this is whats going on:
    i plug my Moment into the the usb port and i get no notification - windows 7 isnt recognizing it

    what i have tried:
    debugged, and rebugged restarted, removed the battery
    ive tried windows 7 x64 and x86, win XP - not recognized by any

    when i plug my phone in, it gives me a notification that its charging... what is wrong here?
     

    Advertisement

  2. Tecnica

    Tecnica Member
    18

    Jan 1, 2010
    21
    16
    18
  3. beandip408

    beandip408 New Member
    5

    May 17, 2010
    2
    0
    5

    that video was done very well, but at 4:30 it shows what to do if windows 7 gives a notification that it cant be installed. i never get that notification, windows 7 doesnt show any sign that i even plugged anything into the usb port. have you seen this before?
     
  4. IOWA

    IOWA Mr. Logic Pants
    VIP Member
    323

    Dec 2, 2009
    8,852
    2,367
    323
    Network Admin
    Chicago
    I have. Win 7 64bit doesn't play nice with this phone.
     
  5. kevinrs

    kevinrs Well-Known Member
    18

    Mar 2, 2010
    82
    17
    18
    try removing the phone battery and replacing it, that's what helped when I had that problem, and it's the only problem I've had with win7 64b +moment.

    My sister's phone though, I couldn't flash with her winxp laptop.
     
  6. Sphagnum

    Sphagnum Well-Known Member
    36

    Dec 31, 2009
    102
    7
    36
    I run Windows 7 x64 and had no problem connecting to the moment when I updated to the DD03 and DD10 leaded updated to 2.1, but when I tried to install the official Sprint 2.1 update, I had to remove the drivers for the moment (even though they were version 5.2 or something and Sprint says you only need to do that if they are 4.x and lower), and then rebooted comp, reconnected and the Moment was recognized right away.
     
  7. SoulTerror

    SoulTerror Well-Known Member
    78

    Feb 18, 2010
    724
    48
    78
    Male
    Help Desk Manager
    North Carolina
    I have Windows 7 64 bit pro and no issues with my phone.
     
  8. YarnGirl

    YarnGirl New Member
    5

    May 21, 2010
    2
    0
    5
    Georgia
    I had this same problem with windows7 and then I found this website. What they had listed finally worked for me:

    As an Android device, the SPH-M900 (Moment) can be put into
     
  9. mrmojoz

    mrmojoz Well-Known Member
    78

    Feb 24, 2010
    591
    63
    78
    Whoops, wrong thread. When I got this pre-2.1 I had to reboot the phone so I could see the mount sd card prompt. Has not happened since I upgraded.
     
  10. musikat

    musikat Well-Known Member
    36

    May 17, 2010
    145
    3
    36
    So does 2.1 fix this problem? I have the same issue. I have tried debug on/off, mount, all of that. The phone makes two chimes really quickly, almost like it is turning something on and off so fast that the computer can't catch it?? The computer never registers that there is any device there at all.
     
  11. frodojrr

    frodojrr New Member
    5

    Jan 26, 2010
    2
    0
    5
    I have an issue connecting to Windows 7. The Moment crashes Windows periodically.

    Have tried many solutions. Cannot "mount" phone to PC.
     
  12. SoulTerror

    SoulTerror Well-Known Member
    78

    Feb 18, 2010
    724
    48
    78
    Male
    Help Desk Manager
    North Carolina
    My phone no longer works, but when I posted in this thread before it could of been on one of my other Moments.
     
  13. Sorian

    Sorian Well-Known Member
    25

    Mar 22, 2010
    47
    0
    25
    Security System Tech
    Houston
    I'm on Win 7 x64, Original Moment from 1.6, pdanet tethering, hell I am posting this using all of these with no issues. I have been rocking this for what feels like almost a year.

    I followed the steps Tecnica had in his video, link posted above.
     

Share This Page

Loading...