Trouble connecting to Exchange serverSupport


Last Updated:

  1. tssumners

    tssumners New Member This Topic's Starter

    Joined:
    Aug 7, 2010
    Messages:
    3
    Likes Received:
    0
    First post!! :)
    Thought 2.2 was going to fix the issues most people were having with exchange and the droid but still having connection errors after setup. Using a trial of Touchdown right now but would love to use the stock email from moto. Any help would be appreciated.
     

    Advertisement
  2. StrifeJester

    StrifeJester Well-Known Member

    Joined:
    Aug 3, 2010
    Messages:
    313
    Likes Received:
    35
    I have the stock client with no issues. When you say you are having troubles what type of errors are you getting. I have never had troubles with 2.1 and I just finished forcing 22D into my phone and exchange is still working fine.
     
  3. StrifeJester

    StrifeJester Well-Known Member

    Joined:
    Aug 3, 2010
    Messages:
    313
    Likes Received:
    35
    I will help with what I can but you left your information too vague. The first place I would check is the cert and tell it to accept any.
     
  4. tssumners

    tssumners New Member This Topic's Starter

    Joined:
    Aug 7, 2010
    Messages:
    3
    Likes Received:
    0
    After manual setup looks like it is trying to sync and then in the mailbox I refresh and get the error: "Unable to open connection to server." All server settings are correct according to my IT dept.
     
  5. June Tang

    June Tang New Member

    Joined:
    Sep 7, 2010
    Messages:
    1
    Likes Received:
    0
    I have 2.2 installed, I have error: unable to connect to exchange server. I have deleted my user name and reenter it, still getting the same error.
     
  6. droidAyers

    droidAyers Member

    Joined:
    Dec 6, 2009
    Messages:
    8
    Likes Received:
    0
  7. 1cericks

    1cericks New Member

    Joined:
    Sep 7, 2010
    Messages:
    2
    Likes Received:
    0
    If your company is like mine, they have security settings on the exchange server that are incompatible with Motorola Droid + Android 2.2 (even though it worked fine with Android 2.1). You can use this link to get them to grant your device an exception to the security policy:
    DROID - Exchange Email Troubleshooting
     

Share This Page

Loading...