Support Trouble Setting Up E-mail Accounts (.edu in particular)

Discussion in 'Android Devices' started by Jhogan412, Nov 10, 2009.

  1. Jhogan412

    Jhogan412 New Member
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    Nov 10, 2009
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    Hey everyone, I'm very new (like 5 minutes new) to the site so I apologize if this thread is posted in the wrong place.

    The other day, I took my Droid into a Verizon Store because I couldn't figure out how to add e-mail addresses to the E-mail app. I ended up having to wait over an hour before the rep at the store could find a compentent IT guy to walk him through the process. That was for a Yahoo! account.

    From what I've heard, the process for setting up a .edu account is completely different from a Yahoo! account and I thought I'd ask here before wasting availible daylight sitting in another Verizon store looking at phones and accessories I'm clearly not going to buy lol. I'd appreciate any help. Thanks everyone
     

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  2. Jacqueline

    Jacqueline Well-Known Member
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    Sep 7, 2009
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    It isn't the domain as much as the server. What type of mail server is your .edu institution using?

    (Moving to Droid forums for you.)
     
  3. Jhogan412

    Jhogan412 New Member
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    Nov 10, 2009
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    I believe it's Microsoft Exchange
     
  4. Jacqueline

    Jacqueline Well-Known Member
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    Exchange has its own setup through Active Sync. When you add your mail account, you need to choose Corporate, then configure with the settings for your mail server. You may want to contact your IT staff for help, since you will need to know things like the name of the internal domain.
     
  5. Jhogan412

    Jhogan412 New Member
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    Nov 10, 2009
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    Thank you for your continued help. Where do I find Active Sync?
     
  6. Jacqueline

    Jacqueline Well-Known Member
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    Sep 7, 2009
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    Here's a copy of a step-by-step I did in another thread.

     

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