Trouble Setting Up E-mail Accounts (.edu in particular)Support


Last Updated:

  1. Jhogan412

    Jhogan412 New Member This Topic's Starter

    Joined:
    Nov 10, 2009
    Messages:
    3
    Likes Received:
    0
    Hey everyone, I'm very new (like 5 minutes new) to the site so I apologize if this thread is posted in the wrong place.

    The other day, I took my Droid into a Verizon Store because I couldn't figure out how to add e-mail addresses to the E-mail app. I ended up having to wait over an hour before the rep at the store could find a compentent IT guy to walk him through the process. That was for a Yahoo! account.

    From what I've heard, the process for setting up a .edu account is completely different from a Yahoo! account and I thought I'd ask here before wasting availible daylight sitting in another Verizon store looking at phones and accessories I'm clearly not going to buy lol. I'd appreciate any help. Thanks everyone
     

    Advertisement
  2. Jacqueline

    Jacqueline Well-Known Member

    Joined:
    Sep 7, 2009
    Messages:
    393
    Likes Received:
    6
    It isn't the domain as much as the server. What type of mail server is your .edu institution using?

    (Moving to Droid forums for you.)
     
  3. Jhogan412

    Jhogan412 New Member This Topic's Starter

    Joined:
    Nov 10, 2009
    Messages:
    3
    Likes Received:
    0
    I believe it's Microsoft Exchange
     
  4. Jacqueline

    Jacqueline Well-Known Member

    Joined:
    Sep 7, 2009
    Messages:
    393
    Likes Received:
    6
    Exchange has its own setup through Active Sync. When you add your mail account, you need to choose Corporate, then configure with the settings for your mail server. You may want to contact your IT staff for help, since you will need to know things like the name of the internal domain.
     
  5. Jhogan412

    Jhogan412 New Member This Topic's Starter

    Joined:
    Nov 10, 2009
    Messages:
    3
    Likes Received:
    0
    Thank you for your continued help. Where do I find Active Sync?
     
  6. Jacqueline

    Jacqueline Well-Known Member

    Joined:
    Sep 7, 2009
    Messages:
    393
    Likes Received:
    6
    Here's a copy of a step-by-step I did in another thread.

     

Share This Page

Loading...