I'm having trouble upgrading the firmware of my Galaxy S. I'm using a Mac, so I installed VMware Fusion to boot WinXP Pro, and installed Samsung Kies, latest version. The phone communicates fine with the software, but the bit about Firmware information doesn't show up in Basic information. (See ImageShack® - Online Photo and Video Hosting to see what I mean.) I've been fighting with my computer over this for a few hours now, first realizing Samsung doesn't even support Mac properly, then finally installing Windows through VMware, just to get stuck with this annoying problem. I've tried googling anything I could think of, but I haven't seen this particular problem elsewhere. Can anybody help me figure this out, please?