Hey guys I am new at the whole phone to computer thing. I am trying to install the new update that a rep at sprint told me to install using the SWupdate tool and I have a problem. When I connect the phone when its NOT in download mode the USB composite device is detected and works. Everything is okay. When in download mode, it will NOT work. The device is detected but it gives me the (The device cannot start) Code 10. I have tried hundreds of things, including formatting and reinstalling a XP version on my comp. I have drivers, PC Studio, EVERYTHING is not working... Any help? Thank you in advance.