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Turn Evo off. Fight to get it to turn back on? (Disabled Fast Boot resolved)Support

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  1. 3vodroid

    3vodroid Well-Known Member

    Hey guys/gals. So a new problem has arose today. :( I'd like to start off by saying that I've had no issues with my evo whatsoever. I keep it in an otterbox defender 24/7 and I have never dropped my phone. So today I figured I would take the phone out of the defender to wipe any dirt off of it that may have gotten past the case. I turned my phone off. Cleaned the phone with a microfiber cloth and put it back in the case. I then tried to power on the device and no dice. Plug it into power and no led showing charging. Plug it into my Toshiba thrive to see if it recognizes is via USB. Nothing. After about a half hour of power button pressing it fired up and acted as normal. Well now I'm curious.. And concerned so I turn it off.. And once again doesn't want to turn on. The battery is full. What the heck is going here? :( :banghead: :confused:

  2. 3vodroid

    3vodroid Well-Known Member


    Something looks funny here..
  3. dustwun77

    dustwun77 Endeavor to Persevere :) Guide

    That is a strange one. :(
  4. 3vodroid

    3vodroid Well-Known Member

    Indeed.. I mean I've seen a lot of one x and a few evo ppl say that their phone won't turn on or register a charge AFTER DROPPING their phone.. But this is just out of the blue.

    Does the back cover have anything to do with powering the device?
  5. dustwun77

    dustwun77 Endeavor to Persevere :) Guide

    I haven't looked at it much, I saw some metal back there on it that I thought had something to do with the antenna.
  6. 3vodroid

    3vodroid Well-Known Member

    Yeah I was under the same impression. But I found a thread where EarlyMon told someone that they had better make sure the back cover was on right bc something having to do with the power button had to line up :confused: Ahh this is Seriosuly just my luck. Lol
    dustwun77 likes this.
  7. 84guy

    84guy Well-Known Member

    Has happened to me. Turn off Fast boot. Settings/power/fast boot
    PattiCakeUS, 3vodroid and marctronixx like this.

    STEVEN-H Well-Known Member

    I have had mine turn off while in a conversation and then take quite some time before it would turn on again. Took to local Sprint store yesterday after second incident and it would not turn on the they keep trying and finally she fired up. they checked on internet and said it is mentioned on the Sprint site and is probably a software bug which may be fixed in a future release.
    dustwun77 likes this.
  9. 3vodroid

    3vodroid Well-Known Member

    Thank you! I don't wanna sound like an idiot but could you or someone explain to me what that option does? I just like knowing what I'm toggling haha
  10. marctronixx

    marctronixx Moderator Moderator

    It explains what it does when you go to it to toggle it on or off.

    Its on several HTC handsets.

    When activated, it keeps some apps running so boot times are quicker. I always leave it off.

    More info can be found on the internet. :)
    PattiCakeUS likes this.
  11. 3vodroid

    3vodroid Well-Known Member

    Thank you Marc :)
  12. EarlyMon

    EarlyMon The PearlyMon Moderator

    Next time it happens, once you get it on, hold the power button for a good 10 seconds, same thing as a battery pull.
    PattiCakeUS likes this.
  13. 3vodroid

    3vodroid Well-Known Member

    Ok so your saying next time it happens where I can't get it to turn on after u finally get it to power on force it into a soft reset?

    Btw after switching fast boot off everything seems Ok.. Takes a few seconds longer to turn on but hey at least it's firing up.. I'd hate to have to get a replacement when this phone has been generally good to me
  14. EarlyMon

    EarlyMon The PearlyMon Moderator

    Yep. :)
    3vodroid likes this.
  15. 3vodroid

    3vodroid Well-Known Member

    So far everything seems normal... With fast book on or off looking good. If it happens again I'll let you all know... Phewwwww that scared me. Hopefully it was just a glitch :D

    Is it possible that since I had fast boot on that when I powered the device off something was working in the background which didn't allow it to power back on until I waited a bit? Just trying to understand what happened lol... Curiosity.. You know the rest... Haha
  16. ZepTepi

    ZepTepi Well-Known Member

    I woke up this morning and pulled my phone off the charger to find it refuses to wake up/turn on now. All I have is a steady green led. I don't have another phone with which to call Sprint and their chat feature is not available right now. I'm looking for any assistance until I can get to a sprint store.

    Any help with this would be greatly appreciated.

    ps I saw 3vodroid's thread but this doesn't seems like the same thing. I don't power mine off when it charges overnight and he reported no led on when it wouldn't power-up.

    So on my 6th try at doing a soft boot(holding button down for 10 seconds) it finally rebooted. I will disable fastboot but would still like any input as to why this may have occurred.
  17. 3vodroid

    3vodroid Well-Known Member

    It does sound like we are having different,but somewhat similar issues and they both have seemingly fixed themselves. But I also am really wondering that the heck happened. I turned fast boot off and now since I'm curious I turn my phone on and off just to make sure the issue is gone and so far so good....
  18. ws6dom

    ws6dom Well-Known Member

    That's weird cause e same thing has just happened to me. Phone has been freezing up a lot and acting slow so I turned it off and took me forever to get it back on. I even held down the power button for more then 10 seconds
  19. EarlyMon

    EarlyMon The PearlyMon Moderator

    Did you do the 10 seconds hold while on?

    Not sure it works if not.
  20. 3vodroid

    3vodroid Well-Known Member

    I think it was tied into having fastboot on. Similar issues were discussed on the xda forums too and they said to disable fastboot. I haven't had the problem since.. But I have to admit I was scared. Lol

    The problem is that the phone won't turn on after you willingly and normally turn it off... I also noticed that when I I had fast boot on I would turn my phone off and then it would power itself back on.. I did some research about the fastboot feature but I don't fully understand it honestly. Good thing is now that it is toggled off all issues are gone :thumbup:
    PattiCakeUS and dustwun77 like this.
  21. IzzNet01

    IzzNet01 Member

    So I was in the middle of a phone conversation and the same thing happened to me too today. Battery was at about 80%. The phone was kinda warm not hot. I had a bluetooth headset on w/ MortPlayer Music running (Been having all sorts of problems w/ MortPlayer and bluetooth connectivity). The phone went black and wouldnt power back on. I tried the 10 second "battery pull" method. NOthing. Took it to Sprint and the guy there said because it wouldnt light up when he plugged it in their chargers that I had to get a new phone. Just tried the 10 sec power button hold again after about 4 hours and it worked again. One thing though, during the time it wasnt functioning, there was a tiny red light coming from where the sensor is on the face of the phone. Wierd. I wonder if I should just swap out this phone for the one thatll be coming to Sprint for me on Tuesday.
    3vodroid likes this.
  22. 3vodroid

    3vodroid Well-Known Member

    Fwiw mine wouldn't turn back on AFTER I willingly turned it off.. It didn't just go black. The fix for me was fastboot being on. Your issue sounds similar but a little different. If it were me I'd ride it out, see if it does it again. But since they already have a replacement coming for you. That ones up to you my friend.
  23. IzzNet01

    IzzNet01 Member

    oh no.. its actually working fine now.. I just did the ota update..
    EarlyMon, 3vodroid and PattiCakeUS like this.

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