Turns off when connected to computerSupport


  1. sriram16396

    sriram16396 Member

    Guys, my xperia mini pro turns off everytime its conected to my system for more than 15 or 20 mins can u tell me d reason and if possible even the solution


    Thanks in advance......

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  2. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

    That's the first time I have seen this one, I don't suppose you have access to a secondary PC you can connect the phone to so that we can isolate the cause of the problem? Also can you please verify if the handset is showing itself as charging when connected to the PC?
  3. sriram16396

    sriram16396 Member

    like what happens is when connected i open d memory storage part and while tranferring the filesin the meantime it turns off and the tranferring dialoge box also stops responding


    the buttons on the phone allso wont work and it bcomes necessary to remove d battery and turn it on again
  4. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

    I would advise first running a software update to try to resolve this issue. If this does not work you may need to perform a format of the memory card of the handset as this seems to only happen when the card is mounted.
  5. sriram16396

    sriram16396 Member

    lyk ive formatted it many times and even updated it 2 times but only that specific issue is not resolved yet
  6. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

    To be honest, if you have tried both formatting and updating the handset on a number of occasions then the only other option left is to have the handset looked at by a suitable repair agent.
  7. sriram16396

    sriram16396 Member

    but i dont think here in hyderabad i can get a good repair agent and even if i go those guys will just try to take money frm me even before the problem is resolved
  8. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

    Unfortunately I do not have another option given the problem you are experiencing and what you have tried to resolve it sorry.
  9. sriram16396

    sriram16396 Member

    no problem buddy btw do u have id in any of d social networking sites like facebook,orkut or etc...
  10. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

  11. sriram16396

    sriram16396 Member

    ohkk no problem :)
  12. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

    Good luck and please do let us know how you go after having it looked at by a repair agent.
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