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Support Twitter & Facebook not working...


  1. RitaWithSalt

    RitaWithSalt New Member

    Howdy,

    I got the Galaxy 7 Plus for Christmas and I've been having a problem using the Facebook, Hootsuite & Seesmic apps.

    Facebook app is only good for reading status updates. When I tap on "status," I get a "Sorry! The application has stopped unexpectedly... -- Force close" msg

    As for Hootsuite & Seesmic, both work fine for my Facebook accounts, but Twitter will not work for either one of those apps. Everytime I tap on any of my Twitter sections (mentions, home feed,) within Hootsuite, I get a "invalid token" error msg. Seesmic (again fine for FB) gives me an "unable to Log Into Twitter" error msg. :confused:

    I love my Galaxy, but I can't get those Apps to work (and I need them).

    Was hoping for suggestions before sending it back to Samsung.

    Thanks!

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  2. vobguy

    vobguy Well-Known Member

    I have always thought the Android FB app was terrible. I only use it for uploading pictures from the cam.

    I use the web browser to connect to Facebook, and I make sure it is not using the mobile version but the full version. I use Opera Mobile, and set my preferences for the browser to use the Desktop rather than Mobile versions of sites.

    As far as the other apps I can't help you because I have not used them before.
  3. RitaWithSalt

    RitaWithSalt New Member

    Thanks for your reply. I have been using FB on the browser. My biggest challenge is HootSuite.

    I'm just uncertain if it's my Galaxy causing the problems for if it's just the Apps. Hate to go through the hassle of returning only to discover it's the Apps.

    Again, thanks.
  4. vobguy

    vobguy Well-Known Member

    I will try it tonight or tomorrow and see if it works for me
  5. vobguy

    vobguy Well-Known Member

    I just realized I wont be able to test Hootsuite very well. I installed it, and it comes up OK but I don't have a hootsuite account, nor do I do twitter or anything else other than facebook so I won't be able to help recreate your problem.

    Hopefully someone else who is a user of these other things can give it a real workout. (but see my next post too)
  6. vobguy

    vobguy Well-Known Member

    Try setting your time zone to another time zone, then set it back to your real time zone.

    This for some reason has been shown to often fix those token/login problems in Hootsuite/Seesmic respectively. (sorry if you already tried this)
  7. RitaWithSalt

    RitaWithSalt New Member

    Do I change the date on my Galaxy or on the App? And if on the App, how would I do that? Thanks for your willingness to help me!
  8. vobguy

    vobguy Well-Known Member

    I believe you change it on the galaxy
  9. dbvirago

    dbvirago Well-Known Member

    Anyone still having this problem. I am having it on my Nook Tablet. Correct username and password, but getting the error. A search reveals a lot of people with this issue and the only solution I am seeing is the time zone. Not sure why Twitter would care what time zone you are in, but that didn't work.

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