Unable to connect to mobile networkSupport

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  1. tigermark2000

    tigermark2000 New Member

    I received the ota update today and successfully installed it on my 02 desire S. I am now unable to connect to mobile network. Any ideas please.

  2. notebook

    notebook Well-Known Member

    Your APN settings may have changed.

    Menu > Settings > Wireless & networks > Mobile networks > Access Point Names > Provider Internet Name > and make sure the settings are the same as given to you by O2 in the information that came with the phone or on their website.

    Alternatively, you should be able to ask them to automatically update the settings by SMS.
    flymetothesmog and tigermark2000 like this.
  3. flymetothesmog

    flymetothesmog New Member

    Had a similar problem myself this morning after updating and solved it by resetting my APN (O2) which solved the problem.:eek:
  4. staustelladam

    staustelladam New Member

    Needed to do a factory reset on my two year old HTC Desire because I kept getting "running out of storage" messages - suggested by a friend.

    It did the trick - the phone is faster and now has enough space.

    Problem 1: no matter the back up my phone contacts failed to reinstall (not a big problem, the list needed a clean)

    Problem 2: failed to connect to mobile network. Tried the APN reset above (on Orange) but keep getting a "failed message"

    Any help for problem 2 gratefully received.

  5. tigermark2000

    tigermark2000 New Member

    Hi Unable to connect to gps through navigation. any ideas?

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