Unable to select "USB computer connection"Support


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  1. ngaisteve1

    ngaisteve1 Member This Topic's Starter

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    Hi , I have already unlock my device but just wondering why I can't select "USB computer connection"? It just grey out.
     

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  2. Mikestony

    Mikestony ~30% Carbon Black ± Moderator

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    Hey ngaisteve1!
    What device do you have?
    I know that on my SG3, I cannot mount as a USB mass storage. It shows up as you have posted on your ss.

    I still can view and move files from computer to phone when I select "mtp".
     
  3. ngaisteve1

    ngaisteve1 Member This Topic's Starter

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    Hi I am using Asus transformer tf300 tablet.
     
  4. Mikestony

    Mikestony ~30% Carbon Black ± Moderator

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    Hey ngaisteve1!
    I moved your thread here to your device forum so others can assist as I am unfamiliar with that device:)
     
  5. ngaisteve1

    ngaisteve1 Member This Topic's Starter

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    okay thanks. i hope someone able to help me here. really appreciate it.
     

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