Unable to Send Text Message / No notification of Undelivered!Support


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  1. Colchicine

    Colchicine Well-Known Member This Topic's Starter

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    Found out yesterday that my "computer" is not sending text messages (using the native app). It caused an argument between my wife and I, and about damn-near caused a divorce. The bad thing is that, from what I can tell, it hasn't been sending ANY for a couple of days now. (Notice I didn't say that a potential divorce was not the bad thing :D)

    I can receive texts all day long, not able to send them. In the time that I wasn't able to send them, I wasn't receiving any notifications that the text wasn't sent! I can go into the app, menu > undelivered and see 2 dozen texts there. Why am I not getting a failure notification if I have "Failure Notification" checked in the settings???????

    Because it went on for so long before being noticed, I have no way of knowing if I screwed around with the settings or if an app I downloaded has caused the problem

    I've been tempted to use Handcent, but I'm leery about using something that radically changes the interface when I am a new Superphone and new Android user. Besides, it may not fix the problem.

    Any fixes?
     

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  2. Colchicine

    Colchicine Well-Known Member This Topic's Starter

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    Spent an hour on the phone with Tech Support. Nothing on their end shows a problem. The two guys I spoke to gave me their personal number to send a text to just to make it easy. One was an Incredible user.

    So it came down to doing a factory reset. I told him I wasn't happy about that and went and downloaded Handcent. Worked! Native app is non functional on my phone.
     
  3. drhill

    drhill Well-Known Member

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    Are you talking about sending SMS with google voice or through Verizon with the HTC SMS app?
     
  4. Colchicine

    Colchicine Well-Known Member This Topic's Starter

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    through Verizon with the HTC SMS app
     
  5. INTREPID-NY

    INTREPID-NY Well-Known Member

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  6. Colchicine

    Colchicine Well-Known Member This Topic's Starter

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    I didn't reset my phone, and waiting to find this solution was one of the reasons!

    Your solution, of eliminating the dashes in the number WAS the problem. I totally forgot I did that, and as soon as I read it, I KNEW that was it. thanks!
     

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