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Unable to set downloaded ringtones in some apps.Support

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  1. Haulero

    Haulero Guest This Topic's Starter

    I set a different alert tone for my google voice, facebook messenger, facebook, regular sms, whatssap etc, I do that so when I get a message from certain app. I don't even have to look because I know where the message/alert is coming from.

    Yesterday I did a factory reset on my phone and now I got all my apps downloaded again, I want to set different ringtone but, I don't see tones in the list! When I go to settings (in the app) then notifications, then set ringtone I don't see my alert tones in the list, I only see the default ringtones (from factory) It's kinda weird because, on whatsapp I see all my ringtones and I'm able to set the tone I want, however, on facebook, facebook messenger, google voice etc, I don't see my tones in the list.

    Does anyone have an idea why?? thanks!

  2. Dannydet

    Dannydet Well-Known Member

    Jan 16, 2016
    Likes Received:
    The reset wipes your ringtones. That's normal. You needed to save them first, before doing the reset.
  3. Haulero

    Haulero New Member

    Jan 12, 2017
    Likes Received:
    I'm aware of that. I already downloaded all my ringtones back and they won't show up in the list
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