so i came on here to see what i could expect if i get the htc hero phone for sprint. i've been looking for a new phone this instinct i got can get cancer and die for all i care. there is a toss up with a bb and the hero. i am leaning more toward the hero but the no keyboard thing is making me weary. it's one of the reasons i'm destroying my instinct. the touch screen texting is horrible. i press the t and a c gets typed. things i like about a bb is they are kinda customizable. lots of apps and things like bbm. plus almost everyone i know has one. i would like more customization like what i'm seeing on this forum with the hero. so what's everyone's honest opinion on the hero? the ups the downs and everything in between.