'Unfortunately internet has stopped working'Support

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  1. SamungExpert

    SamungExpert New Member

    My internet has stopped working for my SG2 whenever i press on the internet icon, my screen turns white/blank and closes and goes to my home screen.

  2. alpha0990

    alpha0990 Well-Known Member

    try settings, apps, manage apps , internet, clear data and cache
    ritual likes this.
  3. ritual

    ritual New Member

    Worked for me.. Thanks!
  4. neerajmittal

    neerajmittal New Member

    It worked for me as well. Thanks. Go to applications, settings, press internet explorer icon, clear cache & data
    Re-start phone;)
  5. sansh123

    sansh123 New Member

    respected members,
    my samsung galaxy s2 is rooted and is running stock jelly bean(4.1.2) and stock kernel.
    everytime i try to run the stock internet app. it shows a white screen. then turns black and my phone freezes completely so i need to reboot it by pressing the power button for 6 seconds.
    i tried clearing app caches and clear data. it did not work for me.
    i even did a factory reset but in vain.
    kindly help me regarding the same.
    even thought the stock internet app isint used much and i have freezed it for now. i would love to know how i can sort this problem out.

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