Hi guys! I'm Ben, I'm new here. Nice meeting you all.
I've got an issue with my phone (Samsung Galaxy S5 Mini) and thought some of you might be able to help me - yesterday, a new icon popped up on my phone - on the attached picture, it's in the bottom-right corner. I can move it around but can't get rid of it, and whenever I tap on it, it just freezes my phone - whatever I subsequently tap doesn't work - and I have to remove the battery to start my phone again. It's obviously very annoying as this thing doesn't seem to be of any other use than blocking my phone.
Any advice on how to get rid of it? The task manager doesn't even seem to recognise it.
Thanks!
I've got an issue with my phone (Samsung Galaxy S5 Mini) and thought some of you might be able to help me - yesterday, a new icon popped up on my phone - on the attached picture, it's in the bottom-right corner. I can move it around but can't get rid of it, and whenever I tap on it, it just freezes my phone - whatever I subsequently tap doesn't work - and I have to remove the battery to start my phone again. It's obviously very annoying as this thing doesn't seem to be of any other use than blocking my phone.
Any advice on how to get rid of it? The task manager doesn't even seem to recognise it.
Thanks!