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Support Unknown Location error on home screen


  1. Baroness123

    Baroness123 New Member

    Hi, I have just bought a Sony Ericsson Xperia x10 and I cannot get rid of the latitude programme. Can anyone help with this please? I have "Unknown Location" showing on my home screen and cannot get it off. Please Help.....:)

    Baroness123

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  2. rosered

    rosered VIP Member VIP Member

    Latitude is one of the preinstalled programmes and therefore you can't uninstall it. If you want to stop it running you could go to Menu>Settings>Applications and then either Running Services and have a scan through to see if Latitude is running and then stop it or alternatively look on Menu>Settings>Aplications>Manage Applications then Menu button again then Filter>All and scroll through and find it and force close it.
  3. Baroness123

    Baroness123 New Member

    Thanks for the advice Rosered. Unfortunately neither worked. But thanks anyway.

    Baroness123 :)
  4. rosered

    rosered VIP Member VIP Member

    Hmmm, do you have GPS services allowed, its under Settings>Location & Security Settings. If the phone can find your location using this then maybe the unknown will go away.

    Your last port of call would be to run a system repair on either PC Companion or Sony Ericsson Update Service but this will wipe all data from on your phone and you will have to reinstall everything and make sure you have backed up your contacts and SMS etc.
  5. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

    I may be mistaken but it looks like you just want it off the main screen? If so simply press and hold your finger on the error and drag that particular widget to the bin that appears at the bottom of the screen.
  6. rosered

    rosered VIP Member VIP Member

    Hey Sam! How you doing. Is it me just trying to over complicate things?! If so I do apologise the OP, sometimes the simplest things get over looked entirely ;)
  7. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

    Hi rosered, I missed it the first time I read this one myself, just happened to be browsing through here again and re-read it. We shall see if Im right or not. :D

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