Unlimited Data to 200MB limit.


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  1. leocomeon

    leocomeon New Member This Topic's Starter

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    I went to private AT&T dealer to upgrade my phone, contract has been renewed for 2 years, and that guy changed my unlimited data plan (it was $15/mo too) to the 200MB one.

    He said my previous unlimited data plan was not for smartphones (actually I did not use AT&T branded phone before Captivate, I bought SonyEricsson X1 for my self), if i chose to upgrade the unknown AT&T phone to captivate, they have to change my data plan to the 200MB limit one.

    Is his explaination true? I want my unlimited data plan...
     

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  2. blazeplacid

    blazeplacid Well-Known Member

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    if you are a new at&t customer there is no unlimted data

    unless you had the unlimited plan before they changed it and were grand fathered in.

    look at a previous statment and see what your data plan says
     
  3. huskerkurt

    huskerkurt Well-Known Member

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    The unlimited plan for smartphones was $30/mo, so the $15/mo plan you mentioned wouldn't have been for smartphones, so when you upgraded, you would have had either the 200mb or 2gb plan to choose from. If you would have had the $30/mo smartphone unlimited plan before they changed them up, you could have kept it and been grandfathered in.
     
  4. getDange

    getDange Well-Known Member

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    OP, I think the answers given so far are not clear :)

    The plan you HAD was probably a "media net" plan that is for dumb phones. You cannot carry over a dumbphone net plan to a smartphone. For smartphones, AT&T has 2 plans now, lowest priced is $15 for 200 MB, and none of the two plans are unlimited.
    AT&T would allow a former smartphone user with a $30 smartphone net plan upgrade to another smartphone and keep the unlimited plan, but I believe that promo has been stopped already. In any case that promo is not applicable to you, you upgraded the net plan from dumbphone to smartphone. The dealer did everything correctly.
     
  5. Dennis_Bham

    Dennis_Bham Well-Known Member

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    You had unlimited data for "feature phones" at $15 ... that does not qualify for grandfathering of unlimited data on a new smartphone ... :-(
     

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