Unlocked HTC One (M8) : AT&T and HTC SupportGeneral


  1. grokr989

    grokr989 Well-Known Member

    If you need support with an unlocked device will AT&T help you or do you need to go through HTC directly?

    I spoke with AT&T customer service and they said they will only help you fit the SIM card, for anything else you have to go directly through HTC.

    I spoke with HTC and they said for any problems with connecting to the network you have to go through AT&T.

    I'm used to buying the phone directly from the carrier and getting support from the carrier for all phone and network issues.

    I really don't want all the bloatware and I want to get updates fast but I don't want to get a headache if problems arise.

    I can see having to go back and forth between HTC and AT&T if I have a problem.

    Anyone have any experience with an unlocked HTC device on ATT?

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