Unread count for messages not correct in green bubbleSupport


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  1. dgold82

    dgold82 Well-Known Member This Topic's Starter

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    Just noticed this within the last week or so. My unread count in the little green bubble for my email inboxes are off. It will have one number before I open my inbox and then another unread count within the app (before downloading any new emails). It then updates itself when I exit the messages app.

    Do you think it might have something to do with too many widgets on my homescreen? I don't have anything major...1x1 more icons, 1x4 smooth calendar, vibrate toggle, htc clock. Anyone else have this issue?
     

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  2. dgold82

    dgold82 Well-Known Member This Topic's Starter

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    Interesting...so I guess no one else has this issue. I'll just keep monitoring it and playing around with my home widgets. I bet that's the issue somehow.
     
  3. aprillh

    aprillh Well-Known Member

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    Is this for the Gmail Unread Count widget? If so, that happens to me from time to time. It tends to fix itself eventually.
     
  4. dgold82

    dgold82 Well-Known Member This Topic's Starter

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    Nope, the HTC email app. It's off for my Yahoo inbox and my Exchange inbox until I actually open the app (but not all the time). My new theory is that I just check my email too often and my home screen doesn't refresh in real time. Who knows...I'm in the email app so often that it's not a huge deal but just a bit annoying. Thanks for the reply.
     
  5. denhabr

    denhabr Member

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    Same issue here dgold82 with my htc Hero. On my home screen it says I'll have 1 unopened email, so I press the mail icon. I'll then read my email, and either delete it or keep it in the in-box. Sometimes, not always, when I press <home> or <back> to get to the main screen, the little green bubble still says 1 unopened mail.

    Won't go away. So then I drag mail icon off the screen (to delete it) and then add it back in from the <+> option, and the small green bubble is gone.

    Kinda' frustrating. And no, it is not Gmail. I never get mail there.



    Brad
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