Unread message count in the notification bar stopped workingSupport


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  1. SteveO_148

    SteveO_148 Active Member This Topic's Starter

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    I have a stock evo 3d and the unread message count stopped working about a month ago. The unread count on the shortcut works, but the one in the notification bar stopped working. It doesn't show at all just the message icon. I also have handcent installed. Should I uninstall handcent? Has anyone else had this issue?
     

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  2. marctronixx

    marctronixx Moderator Moderator

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    logically, you should uninstall the 3rd party program and then monitor. you cant successfully troubleshoot unless you bring the phone back to stock as much as possible--to rule out those 3rd party apps, etc.
     
  3. SteveO_148

    SteveO_148 Active Member This Topic's Starter

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    I removed handcent and still no unread counts on the message icon in the notification bar. :-(
     
  4. marctronixx

    marctronixx Moderator Moderator

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    removing the battery for 2 minutes. re install. re check.

    maybe have someone send you a text message to test if you can clear it?

    clear out any texts of course.
     
  5. SteveO_148

    SteveO_148 Active Member This Topic's Starter

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    I just tried that and it didn't work... Thanks for the ideas.
     
  6. marctronixx

    marctronixx Moderator Moderator

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    next step is a factory reset... :eek:
     
  7. SteveO_148

    SteveO_148 Active Member This Topic's Starter

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    Thanks. I am actually reading and I have decided to root my phone anyway.
     
    marctronixx likes this.
  8. DonB

    DonB ♡ Spidey Sense !! ♡ ™ Moderator

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    If you unsure about rooting, I would definitely do the FR Marc mentioned first, you will end up wiping everything if you root anyways, so doing a FR might save you some grief. ;)

    If you do decide to root, make sure you make yourself a check list as I assume you are most likely on ICS with HBoot 1.58 so the process is a little more work then the HBoot 1.4, so let us know what you decide and we will guide you best we can. ;)



     

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