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Unrooting: ERROR [131] CUSTOMER ID ERROR


  1. JeuneMaya

    JeuneMaya New Member

    I rooted my HTC Desire S using Revolutionary last year. Since I feel that my system is old (with the ICS & latest Sense rolling out), I decided to install the FOTA updates yesterday. It failed, gave me the blue android and exclamation mark image. I read somewhere that it's because the phone is rooted. So I searched online and found this tutorial on YouTube entitled How to S-ON the HTC Desire S, Unroot, remove Revolutionary and Clockwork Mod tutorial by DesireFanatics.... and followed every step.

    I'm halfway done, I think. This is what comes up now when I power off and do the press-and-hold volume down and power:

    **** LOCKED ****
    SAGA PVT SHIP S-ON RL
    HBOOT-2.00.0002
    RADIO-3822.10.08.04_M
    eMMC-boot
    Aug 22 2011,15:22:13

    Now my failure is in running the RUU file. It gives me ERROR [131] CUSTOMER ID ERROR.

    I tried these 3 RUU files but failed each time:
    RUU_Saga_H3G_UK_1.31.771.1_Radio_20.28b.30.0805U_38.03.02.14_M_release_178937_signed
    RUU_Saga_S_HKCSL_CHT_2.15.832.5_Radio_20.4801.30.0822U_3822.10.08.04_M_release_229399_signed
    RUU_Saga_S_HTC_Europe_2.10.401.9_Radio_20.4801.30.0822U_3822.10.08.04_M_release_234765_signed

    I even made my SDcard a goldcard, and ran the RUU, but got the same error.

    Am I missing something? If it helps, here are some of my software info --
    Android version: 2.3.3
    HTC Sense: 2.1
    Build number 1.31.707.2 CL27073 release-keys
    Software number 1.31.707.2


    Please help me. I really don't know what to do.
    Thank you.

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