Update failure. Help!Support


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  1. crd013

    crd013 New Member This Topic's Starter

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    Every time my captivate tries to update, the screen goes all white and opens a status bar. Below it says "Preparing" after a while it says update failed and restarts.

    I am rooted and I deleted some bloatware. Is there a way I can manually put the update in the system recovery? or something. How can I fix this problem?
     

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  2. George0211

    George0211 Well-Known Member

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    Read the thread on updating via Kies.
     
  3. nyydynasty

    nyydynasty Well-Known Member

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    i was just going to say that same thing....use Kies (v 1.5.3). It worked for me.
     

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