UpdateSupport


  1. Wayne Ridgway

    Wayne Ridgway Well-Known Member

    Hi sorry to bother you again but it seems I have a security policy update on my s4 but when I touch to download the update it says connecting to server then 2mins later it says update failed due to network issues. I don't understand this can anyone help me ? Please

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  2. amarie82

    amarie82 Guides Guide

    How is your signal? Data working? On WiFi?
  3. Wayne Ridgway

    Wayne Ridgway Well-Known Member

    On full on my WiFi and my signal
  4. amarie82

    amarie82 Guides Guide

    Does it give an error code # or just network issues?
  5. Wayne Ridgway

    Wayne Ridgway Well-Known Member

    Just network issue
  6. amarie82

    amarie82 Guides Guide

    Have you done any type of reset? Factory?
  7. Wayne Ridgway

    Wayne Ridgway Well-Known Member

    No I haven't is there even ment to be a update ?
  8. amarie82

    amarie82 Guides Guide

    I have checked with other sites xda developers and android central looks like your not the only one having the issue. I would contact Samsung and see if they can give you some info on it.
  9. amarie82

    amarie82 Guides Guide

    Its probably something Samsung sent out to update something on the phone.
  10. Wayne Ridgway

    Wayne Ridgway Well-Known Member

    Thank you for doing that at least I anti the only person and maybe I should there might be aiming wrong with Samsung servers
  11. amarie82

    amarie82 Guides Guide

    Your welcome and maybe so. It happens! You can find there contact info on there website or your carrier can give it to you!
  12. Wayne Ridgway

    Wayne Ridgway Well-Known Member

    Lucky I have the number already than thank you for your help :)
  13. amarie82

    amarie82 Guides Guide

    You are very welcome anytime!
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