Updated google docs and lost data


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  1. otter

    otter Well-Known Member This Topic's Starter

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    My documents show up in the google docs app, however when I click it to open the document is blank. This is the case for every document I have. I just checked on my home computer and it's still there, however why doesn't it appear on my phone? I even went to the google doc website on my phone and every document was blank. I tried restoring w/ titanium and didn't have any luck with that.

    I tried opening the application and clearing data, however after reassigning my accounts I still had blank documents. The title of all 15 documents shows up, but it's all blank
     

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  2. TimmyHY83

    TimmyHY83 New Member

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    I've noticed this also! My spreadsheets are all missing data but colors in their corresponding placeholder remain. Very annoying little glitch
     
  3. sooper_droid12

    sooper_droid12 Well-Known Member

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    There's a Google Docs app?
     
  4. TimmyHY83

    TimmyHY83 New Member

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    I was pertaining to the website, i've never seen an app either
     
  5. patrauch

    patrauch Member

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    There's an app called GDocs (Google Docs). Try that.
     
  6. otter

    otter Well-Known Member This Topic's Starter

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    Yep. I've been using it for about 5 months now. Does anyone have any idea what the problem is? I cleared all form data, cache, etc, etc on my browser, but still when I login w/ my phone there is no information in the forms! I also removed google docs and reinstalled. It's there on my computer browser though. wtf????!
     
  7. otter

    otter Well-Known Member This Topic's Starter

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    I even installed dolphin and tried going to the website and my data was still missing!!! At one point in the comments I remember them saying that, "If you are having issues w/ lost data....." and that's all I remember. I can't find that comment anymore. So I know it's an issue they know about and I've posted on their website a couple times, but honestly it's so hard to navigate I have no idea where my post is so I can't see if anybody has commented.

    Hopefully someone can help me out because I record data daily w/ gdocs and don't want to have to pay $15 for docs to go
     
  8. otter

    otter Well-Known Member This Topic's Starter

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    Can't believe it's so hard to even google the problem when this is a google problem! You'd think it wouldn't be so difficult, but I haven't found a fix yet
     
  9. patrauch

    patrauch Member

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    My documents were all blank. I uninstalled GDocs and then downloaded again. Problem fixed.
     
  10. otter

    otter Well-Known Member This Topic's Starter

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    Thanks. For some reason that worked today even though I tried it twice over the past couple days and a reinstall didn't work. I don't know why it works now but I'm thankful it does!
     
  11. Lock-N-Load

    Lock-N-Load Well-Known Member

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    yeah, GDocs works great for me and I have and have had no issues.. all my docs display fine on web and in the app
     

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